Privacy Policy
Your privacy matters to us. This policy explains how Arogya Jiwan collects, uses, protects and manages information when you browse our website, place an order or use our services.
Information We Collect
When you visit our website, interact with our services, or place an order, we may collect information necessary to process and manage your purchase and improve your shopping experience.
- Name
- Mobile number
- Email address
- Billing and shipping information
- Order details
- Transaction information
- Device and browser information
- Website usage information
Payment transactions may be processed through secure third-party payment gateways. Sensitive payment credentials such as UPI PIN, CVV, or complete card details are not directly stored by us.
How We Use Your Information
Information collected through our website may be used for legitimate business and service-related purposes, including:
- Processing and managing customer orders
- Delivering purchased products
- Sending order and shipping updates
- Providing customer support
- Processing cancellations, returns, replacements or refunds
- Preventing fraudulent or unauthorized transactions
- Improving our website, products and services
- Providing promotional communication where permitted
- Complying with applicable legal requirements
Cookies & Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember cart information, understand website traffic and improve website functionality.
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features or functionality.
Sharing of Information
Necessary information may be shared with trusted service providers only when required to operate our website, process transactions or fulfil customer orders.
- Courier and logistics partners
- Payment gateways and payment processors
- Website and hosting providers
- Technology service providers
- Analytics and performance services
We do not sell your personal information to third parties for their independent marketing purposes.
Data Security
We use reasonable technical, administrative and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration or disclosure.
However, no internet transmission, website, payment system or digital storage method can be guaranteed to be completely secure.
Data Retention
Personal information may be retained for as long as reasonably necessary for order processing, customer support, accounting, transaction records, fraud prevention, legal compliance and other legitimate business purposes.
Third-Party Links
Our website may contain links to external websites, applications or services operated by third parties.
Arogya Jiwan is not responsible for the privacy practices, security, policies or content of third-party platforms. Users should review the privacy policies of those websites before providing personal information.
Changes to This Privacy Policy
We may modify or update this Privacy Policy from time to time to reflect changes in our services, website operations or applicable requirements.
Any revised version will become effective once it is published on this website.